Help & Guides
Welcome. If you need to make a complaint to DanceSport Australia, these guides explain how the process works, what to expect, and how we will handle your complaint with care and confidentiality.
Please take a moment to read through them — especially "Before You Submit" — so that we can help you as effectively as possible.
Before You Submit
What counts as a complaint, what doesn't, and examples of each. A good place to start.
How to Submit a Complaint
A step-by-step walkthrough of the submission form, showing each field and what to put in it.
What Happens Next
Your reference number, the confirmation email, and how DSA will progress your complaint.
Supporting Documents
What to attach with your complaint, and how to convert letters or photos into PDF files.
Acceptable Use
Our commitment to you, and what we expect in return. Please read this before submitting.
Privacy & Confidentiality
Who sees your complaint, how it's stored, and how long DSA keeps the record.
If your question isn't answered in these guides, please use the General Enquiry form and a member of the Administration Team will be happy to help.